Please login once per month if at a minimum to avoid inactive learner deletion.
Learners may be classed as inactive by the system if you do not log into 000webhost.com regularly.
It is advisable if you are continuing to learn on the free platform that you login to 000webhost.com control panel a minimum of once per month to avoid inactive user deletions.
Learners who are inactive may be archived or deleted without any notice.
We advise all learners to keep regular backups of their website as 000webhost free hosting does not keep any backups of any files at all.
You must login to 000webhost.com control panel regularly - using FTP or managing your website via WordPress dashboard or similar admin panel will not register as active user - you must login to 000webhost.com control panel regularly to avoid the inactive user deletions.
Please be aware that not all learners may receive an email due to a number of reasons so we advise you to login regularly to 000webhost.com - a minimum of once per month and keep very regular backups of your files - this is completely free hosting after all - you’d be crazy not to keep backups!
As per the terms and conditions agreed on signup to 000webhost, the user (you) is ultimately responsible for ensuring regular data backups and keeping your data safe, website files, database and anything that you would lose if your 000webhost account was deleted on purpose or by means of a system failure.
While we strive to inform learners via email - if it goes to spam or is blacklisted by your email provider there is nothing we can do to combat this - we’ve invested heavily in third party mailing services to get through the highest deliverability we can. If you don’t get an email we can only apologise, ensure to take regular backups.
We will update this accordingly with any changes in the future, thanks to those free plan learners who suggested this idea to free up space on the free platform 
7 Likes
In order to have the highest chance of receiving emails, please make sure to WHITELIST the following addresses:
notifications@hostingeremail.com
moderator@000webhost.com
clients@000webhost.com
3 Likes
Give this a little bump, users should login as regularly as possible to 000webhost.com panel to avoid inactive user deletions (minimum recommended would be once a month to avoid any issues)
Only logging into 000webhost.com control panel will count towards the system inactivity monitor - if you login to FTP or your own script panel i.e. wp-admin then this will NOT count, you WILL BE DELETED as the system won’t see these logins.
1 Like
Learners may be classified as inactive by the system if you do not log into 000webhost.com regularly.
It is advisable that if you are continuing to learn on the free platform, you log in to the 000webhost control panel a minimum of once per month to avoid inactive user deletions.
Learners who are inactive may be archived or deleted without notice.
We advise all learners to keep regular backups of their websites and databases, as 000webhost free hosting does not keep backups of user websites.
We aim to provide a notification by email, but this is not always possible for a number of factors out of our control. In this email, you will be given the option to log in to your 000webhost control panel in order to stop the deletion of your websites/data/account and the timer will reset each time you login to the panel - this may not happen so please continue to login regularly to 000webhost to avoid any unfortunate deletion.
You must log in to your 000webhost control panel regularly. Note that using FTP or managing your website via WordPress dashboard or similar admin panel will not register as an active user - you must log in to your 000webhost control panel regularly to avoid the inactive user deletions.
When learners get the email informing them of their account inactivity, you have only 1 week to log in and stop deletion! Please be aware that not all learners may receive an email due to a number of reasons so we advise you to login regularly to 000webhost - a minimum of once per month and keep very regular backups of your files - this is completely free hosting after all - you’d be crazy not to keep backups!
As per the terms and conditions agreed on signup to 000webhost, the user (you), is ultimately responsible for ensuring regular data backups and keeping your data safe, including website files, database and anything that you would lose if your 000webhost account was deleted intentionally or by means of a system failure.
While we strive to inform learners via email - if it arrives in your spam folder or is blacklisted by your email provider, there is nothing we can do to combat this - we’ve invested heavily in third party mailing services to get through the highest deliverability we can. If you don’t receive the email we can only apologize, ensure to take regular backups.
We will update this accordingly with any changes in the future, thanks to those free plan learners who suggested this idea to free up space on the free platform
2 Likes
Give this a little bump, users should login as regularly as possible to 000webhost.com panel to avoid inactive user deletions (minimum recommended would be once a month to avoid any issues)
Only logging into 000webhost.com control panel will count towards the system inactivity monitor - if you login to FTP or your own script panel i.e. wp-admin then this will NOT count, you WILL BE DELETED as the system won’t see these logins.
Give this a little bump, users should login as regularly as possible to 000webhost.com panel to avoid inactive user deletions (minimum recommended would be once a month to avoid any issues)
Only logging into 000webhost.com control panel will count towards the system inactivity monitor - if you login to FTP or your own script panel i.e. wp-admin then this will NOT count, you WILL BE DELETED as the system won’t see these logins.
1 Like