"the subdomain is already taken"

[hrgr.es.yahoo.com]

Hi there,

I am trying to re-create my 000webhost website by following their migration tutorial on their website,

Now to migrate our files onto our site by logging into 000webhost.com the new panel should appear [image] Click the plus icon [image] It may or may not ask you to quickly confirm your email [image] [image] Choose your FTP username and password [image] Time to upload your files now [image] Upload the back.php file we used earlier to back our website up and our website back up in zip file still [image] Visit yoursite.000webhostapp.com/backup.php and use the extract but…

I have deleted my old website on the old platform and deleted my profile, as per their instructions.

However, when I try to add my own domain name to the “free subdomain” on the new platform, it advises me that “the subdomain is already taken”

How can this be?

[austin]

What is the domain name?

[hrgr.es.yahoo.com]

hi hexa

my domain name is:

www.hrgr.uphero.com

[austin]

Thank you! I will put in a request to unlock that domain. You said you have followed the migration tutorial and migrated your site to the new control panel. Is that correct?

[hrgr.es.yahoo.com]

Hi hexa

Yes - you are correct - I was following the migration tutorial in order to migrate it to the new control panel.

Many thanks for your interest.

Regards

John B

[Infinity]

I see this was resolved? If not hit Infinity and message me.