File Upload: Incorrect credentials

Community support
#1

I cannot login to files.000webhost.com.
FileZilla log:
Status: Disconnected from server
Status: Resolving address of files.000webhost.com
Status: Connecting to 153.92.8.113:21…
Status: Connection established, waiting for welcome message…
Status: Insecure server, it does not support FTP over TLS.
Command: USER zzzzz
Response: 331 User zzzzz OK. Password required
Command: PASS ******************
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

#2

530 login error would appear you are using the wrong username or password.

#3

Visit 000webhost.com, login hit general settings and view your username and option to reset/change your FTP password.

#4

I did change password twice already and it did not help
I have had this problem since wednesday afternoon

#5

Does the file manager work?

#6

Or do you get any other errors like 421 Home Directory not available?

#7

Now, I am getting an error: “421 Home Directory not available -aborting”

#8

@bslclouddeveloper Its a known issue and will be fixed soon

#9

check your username or password, may be your credenitials has problems

#10

421 error is being worked on right now still sorry.
Staff will post a thread when fixed.

#11