PLEASE READ THESE FEW LINES FIRST
Since the 1st of May you can NO LONGER USE UNZIPPER.PHP OR BACKUP.PHP to BACK UP YOUR SITE. Please IGNORE these instructions you can only MANUALLY DOWNLOAD YOUR FILES (PUBLIC_HTML) using an FTP CLIENT like FileZilla.
If you are using the Zyro website builder, please read here.
Secondly, FOLLOW THE TUTORIAL
- Login, backup files/database, use MOVE ACCOUNT DETAILS PAGE, delete old site, delete old profile - you will be logged out of the old panel - now log back in using the same email & password - your new panel will appear.
Literally easy as that - you DO NOT NEED to make a new account, you DO NOT need to login to both panels at the same time nor can you.
Once you’ve got into the new panel using the same email and password you used before you need to hit “Set Web Address” and “Free subdomain” and use the same free subdomain you had before which is locked to your old email!
The same if you used a premium domain etc, add it and manage, link to your account.
Upload your files/import your database etc and your site will be back to normal.
If you experience any issues please post below or if you feel you have been missed out create a thread in the “Community Support” section - if you create it in 000webhost Services or any other section it may also be missed!
Feel free to suggest any changes or issues
# Please report any tutorial issues via PM or posting below
So STEP ONE to migrating your OLD PANEL ACCOUNT into a NEW ONE.
Login here: https://www.000webhost.com/cpanel-login?to=old
We shall start with backing up any databases you have - you ONLY NEED to BACKUP databases providing you have any listed and use them.
YOU DO NOT need to make any databases if you do not currently use them.
If any appear here then click “Enter phpMyAdmin”
Now click your database name that will appear in my case “a6494435_test”
Now click “Export”
Make sure to click .SQL

Now click “Go”
It will download the database to your computer
Now do this process again for any more databases you have back on the control panel showing.
If you’ve never created a database you can ignore this step obviously.
[See the post below after 1st May to download the public_html folder instead of using backup.php please]
Now we shall backup our website files like what appears when you visit yourwebsite.com
This is your responsibility to ensure you BACKUP ALL YOUR FILES to prevent data loss when you delete your OLD PANEL account to make the new one.
Launch FILEZILLA or another FTP software and take a full backup of your site by downloading the entire “PUBLIC_HTML” folder onto your computer, this may take up to half an hour depending how big your site is.
Please ensure you have multiple backups of your files and all the files download correctly
Make sure the .zip file if you used that method worked correctly, extract the files and examine them! Ensure your site is correctly downloaded via FTP and downloading all the files correctly.
So we now have our database and website downloaded onto our computer.
If you’d like to backup your emails look at this tutorial firstly: How to backup and import your emails & contacts to GoogleMail
So with our site files and databases it is time to migrate to the new control panel.
ENSURE ALL BACKED UP FILES ARE FULLY DOWNLOADED / NOT CORRUPTED AND OPEN AND EXTRACT FINE ON YOUR COMPUTER
THE NEXT STEP DELETES YOUR FILES SO YOU NEED TO MAKE SURE YOUR FILES ARE CORRECTLY BACKED UP AND YOU CAN VIEW / USE THEM BEFORE THE NEXT STEP.