Interrupted access to website for 12 hours

And again right now! And no problems reported at
https://status.000webhostapp.com/

No the server status reflects it is up, your site is experiencing log in issues.

There is no log-in, just a microcontroller sending identical HTTP GET requests every 30 seconds. Upon reception the PHP script attempts to access the database to read some data. It takes 20s (as visible on the chart) for the script to get response which eventually fails. It would work fine for days and then suddenly a problem like this occurs. Can you please try to explain it?

I mean previously the status reflects it is up because the server is up - where as your two databases are having log in issues.

When you’ve posted your screenshots it correspondences with times that the database servers are still online and working therefore little to no downtime is reported on the status page - but there are issues with databases being able to be logged into correctly.

Thank you. Could you please clarify what you mean by “there are issues with databases being able to be logged into correctly”? What is causing the problem?

Excessive users, too much usage, think there was an upgrade yesterday as well

It looks like something has changed for worse. Access time from 15:00 GMT yesterday has gone significantly up. If this is a result of an upgrade then the upgrade made the things worse…

Here is the listing from the microcontroller which confirms that the access to the database is randomly unavailable after the upgrade (it polls the database every 30 seconds):

2019-05-10 09:54:19 MAC does not match any device in the database
2019-05-10 01:58:25 MAC does not match any device in the database
2019-05-09 22:02:02 MAC does not match any device in the database
2019-05-09 21:56:52 MAC does not match any device in the database
2019-05-09 20:01:04 MAC does not match any device in the database
2019-05-09 18:51:40 MAC does not match any device in the database
2019-05-09 18:45:59 MAC does not match any device in the database
2019-05-09 17:55:11 MAC does not match any device in the database
2019-05-09 17:52:51 MAC does not match any device in the database
2019-05-09 16:58:53 MAC does not match any device in the database
2019-05-09 16:48:00 MAC does not match any device in the database
2019-05-09 16:44:01 MAC does not match any device in the database
2019-05-09 16:40:32 MAC does not match any device in the database
2019-05-09 16:02:33 MAC does not match any device in the database
2019-05-09 11:41:38 MAC does not match any device in the database

Maybe rate limiting is being applied you can only request so much
I’ll ask a developer regarding this

But the rate is once in 30 seconds and it’s been working fine for months…

As I said I’ll ask the developer bearing in mind this is free hosting they can limit as strict as they wish to prevent abuse and promote an equal shared experience for the users of 000webhost.

Have the limits been changed recently? They used to be:

  • 500 requests per minute (I have 2 requests per minute)
  • Monthly Bandwidth Quota 10 000 MB (I have 0.08% used)
  • Disk Space Quota 1000 MB (I use 7.98%)
  • Inode Usage Quota 20 000 (I have 21.54% used)
  • Sendmail Daily Quota 50 (I have 0)

Thank you. It sounds reasonable but can you clarify one thing - when you say “per database” are you talking about individual user’s database or the entire database (shared by all users)?

I’ll await the developer reply

Hi Infinity, could you please check with the developers the answer to my question if the limitation

applies to a single user database access or to all users combined?

@rapgru any ideas sorry.

Hi Infinity, I still didn’t get a reply from you on the database access limit (30 simultaneous connections but for a single user or all users?).

After the last-week upgrade of 000webhost the access to my website has been slowed by 10 times. It used to be several hundred milliseconds and now it is several seconds (with occasional access denies).

Are all the users of your free web hosting having such bad response time? If not, why is my website affected? I don’t see any statistics parameter even close to the limits!!!

Screenshot-2019-5-24%20Statistics(2)

Unsure sorry the free plan has limits and restrictions there are alternative free hosting sites out there or upgrade to premium with no limits.

@rapgru or staff with knowledge might be able to answer your queries